出版社：Association for Medical Education in Europe (AMEE)
摘要：Background: It is undisputed that feedback is essential for learning and there is a considerable body of literature on providing feedback effectively. Recent literature has focused on the importance of learners being proactive in seeking feedback in order to improve learning outcomes. Furthermore, feedback is an interpersonal interaction between learner and educator and should not be mechanistic or one-way.Objective: This article proposes a new framework for giving feedback, without supplanting any current theory. It proposes that a narrative approach establishes a better working relationship between learner and educator, with feedback consequently being more effective.Method: A novel approach is taken. Roald Dahl’s story of The BFG provided the inspiration to reflect on the interaction between learner and educator and to elucidate the important aspects of feedback and how they relate to a narrative approach. The article then examines how these aspects and a narrative approach play out in a case example.Conclusion: The essential elements for giving feedback are: firstly, establishing a working relationship between learner and educator (achieved by a narrative approach) and secondly, using challenge and support (each in the right measure) to extend the learner. The educator’s intent and good communication skills underpin the learner-educator interaction.
