期刊名称:Scientific Journal of the Military University of Land Forces
印刷版ISSN:2544-7122
电子版ISSN:2545-0719
出版年度:2011
卷号:160
期号:2
页码:323-332
DOI:10.5604/01.3001.0002.3013
出版社:Military University of Land Forces
摘要:Increasing competition has caused a change in the way of management in higher education institutions. Many universities have recognized the need for marketing management of organization and concentrate their efforts on students satisfaction. There is a lot of research of students' satisfaction in literature. J. Douglas’, R. McClelland’s and J. Davis’s model is best known. The article presents a modified model of students' satisfaction.
关键词:satysfakcja studenta; model satysfakcji studenta; szkolnictwo wyższe