Mental Health is an important Public Health issue when related to situations involving the exercise of work. The population of this study is formed by individuals working in a CENSE/PR, closed, prison environment, which requires a conduct of control, surveillance and adequacy to needs, favoring the development of suffering. The objective of the study was to identify the main worries and strategies of confrontation reported in the circles of ICT by the workers. The study was of the descriptive exploratory intervention type. The data were processed through thematic content analysis. Results of the main worries: work 84.6% (lack of recognition), stress 69.2% (anxiety and exhaustion); the main strategy of confrontation was personal strengthening and empowerment 92.3%. It is concluded that intervention with the ICT is effective in identifying suffering and coping strategies. It is highly recommended to generate information about the ICT for the care and relief of suffering of workers, collaborating with decision making in the public sphere.