期刊名称：Transportation Research Interdisciplinary Perspectives
印刷版ISSN：2590-1982
出版年度：2020
卷号：8
页码：1-9
DOI：10.1016/j.trip.2020.100227
出版社：Elsevier BV
摘要：To reach the full potential of Mobility as a Service (MaaS), especially its projected positive environmental impacts, the barriers to development and implementation processes must be identified. However, studies identifying such MaaS barriers are rare. Following an interdisciplinary approach, this paper aims to bridge this gap by adding knowledge on barriers to MaaS development and implementation using four perspectives (service design, business model, user travel attitude and behavior, and system impacts). Following a systems thinking approach, the barriers are investigated at three levels (individual, organizational and societal) to show their relationships. This paper investigates a specific type of MaaS, namely Corporate Mobility as a Service (CMaaS). The results obtained by investigating a large-scale CMaaS pilot provide implications of general barriers to MaaS development and implementation. The findings presented in this paper provide knowledge and guidance to MaaS stakeholders.
关键词：Mobility as a Service (MaaS) ; Corporate MaaS (CMaaS) ; Barrier ; Interdisciplinary ; Systems thinking
