摘要：The article proposes to develop innovation through the coding process of communication by visuality using the exhibition design to share/clarify knowledge, avoiding and eliminating deficiencies in the acquisition of knowledge. The design thinking approach used to raise knowledge about a microcosm of the permanent room of the Historical Museum of Londrina, through the analysis of the scenario and its artifacts, so that history is learned, told and humanized, seeking the Innovation in the representation of knowledge in order to verify the knowledge acquired by visitors. The research is qualitative of exploratory nature, based in visitor’s interviews and observations from groups of students visiting the museum. This have the objective to understand whether they acquired the desired knowledge, then propose collaborative solutions by the use of the DTKBoard system, based on design thinking and by the introduction of the precepts of the exhibitions design in order to improve the communication of culture and knowledge of the period related to the microcosm chosen. During the project, was identified the needs of change in the representations of knowledge and ask for the insertion of humanization to create empathy with the visitor. The research is in the validation phase of the prototypes developed with the insertion of the exhibition design and the humanization generating changes in the microcosm for the participation and validation of the target audience, for later implementation.
