出版社：H. S. Kostyuk Institute of Psychology of the National Academy of Educational Sciences of Ukraine
摘要：The article considers actual questions of psychological help on-line in real time.Revealed promising means of psychological help in distance for people with limitations possibilities,for people who living to far from the cities,and for people who wants maximum to safe anonymous of psychological help.Investigated that psychological help can be providing in various ways,such as: skype,text messengers,forums,webinars and others multimedia tools.After processing the results we made some conclusions that the main requirement to psychologist proved availability of information competence,self-presentation,which include the avatar,appearance,correct pronunciations,quick response.It means that today will confronts for psychological-consultant new requirements: the requirements of self-presentations,that means that if psychologist have consultations by skype he must understand the importance of his appearance,it must conform of the image,which requires profession and have to neat appearance,if psychologist have consultations in chats,forums and social networks in his avatar must comply by professional content,it is desirable that it will be photo of consultant,reflecting his professional figure.The requirement to acquire of information competence is when psychologist-consultant must understand if he has not thoroughly technical it means that in any time online consultation can be interrupted and the client will never more decide to communicate with you online.Requirement of written literacy of psychologist if he has consultation in chats,forums and social networks,that means that client reads you answer on the screen,in this case if psychologist will make mistake,typos might it will be reason for client to stop consultation.
