摘要:Purpose:The purpose of this study was to identify the correlation between communication skills for emotional empathy and academic achievement on the Clinical Performance Examination (CPX). Methods:One hundred twelve medical school students were observed to determine the extent to which they applied communication skills for emotional empathy (preparation stage:interview attitude,respect;rapport stage:encouragement,active listening,will for support;empathy stage:verbal expression empathy,nonverbal expression empathy,acceptance) to the CPX,as well as their level of understanding of these skills to calculate the Pearson r,which can be used to determine the correlation between communication skills and academic achievement (hematochezia,fatigue,abnormal menstruation,chest pain,alcohol problems). Results:Male students had higher scores than females for all communicational skills except verbal expression empathy. Fourth-year students had statistically more significant correlations than third-year students with regard to the rapport stage 'active listening' and empathy stage 'nonverbal expression' and abnormal menstruation and chest pain. Correlations were also more significant for hematochezia in the preparation stage 'interview attitude,' rapport stage 'encouragement,' and empathy stages 'verbal and nonverbal expression' and 'acceptance.' The empathy stage 'nonverbal expressions' was more significant for fourth-year students with alcohol problems. Third-year students largely had negative correlations between emotional empathy communication skills and CPX academic achievement,especially between the preparation stage 'respect' and abnormal menstruation,and between the rapport stage 'encouragement' and hematochezia. Conclusion:There was a significant correlation between hematochezia,wherein MS students deliver bad news to patients,and communication skills for emotional empathy.
其他摘要:환자들은 누구나 좋은 의사를 만나고 싶어 한다. 그렇기 때 문에 환자나 주변 가족들은 짧거나 긴 시간을 투자하여 주변 사람들에게 수소문(搜所聞)해서라도 좋은 의사를 만나려는 탐 색 시간을 가지며,만날 의사에 대해 인맥을 동원하여 정보를 수집하고 친밀한 가운데 자신을 맡기려고 노력한다. 어떤 환 자들은 의사선생님의 권위적인 태도로 인하여 진료의 세심한 부분까지 질문하기가 어렵고 불친절하거나 무뚝뚝해서 편안 하지 않다[1]는 큰 불만도 있지만,환자와 의사