期刊名称:Ovidius University Annals: Economic Sciences Series
电子版ISSN:2393-3127
出版年度:2012
卷号:12
期号:1
语种:English
出版社:Ovidius University Press
摘要:The human resources management in the tourism companies is part of the marketing mix and has a series of particularities that distinguish it from the same activities of the goods production sectors. The article proposes to emphasize,theoretically,the human resources management particularities in tourism,and from the practical point of view,the results of a research are presented,achieved during the March-April 2012 period,in seven representative tourism companies from Iaşi municipality. The questionnaire used in this research aims at emphasizing the manner in which the managers take into account these specificities in recruiting and selecting the employees,motivating and training them for obtaining performance and coagulating the work teams,around the values promoted through the organizational culture of the analysed companies.