期刊名称:Ovidius University Annals: Economic Sciences Series
电子版ISSN:2393-3127
出版年度:2009
卷号:9
期号:1
语种:English
出版社:Ovidius University Press
摘要:Eduard Deming summarised the own principles and concepts referring to the quality management in 14 points and identified 7 „quality lethal diseases” as follows: the lack of targets constancy;the short term profit importance;performance evaluation,productivity value or the annual value;the management mobility;management by using visible forms;excessive medical costs;responsibility excessive costs. Deming didn’t propose specific implementation methods because the desired his ideas to be studied and different approaches to be established. Despite this issues,many firms organized actions to attempt a certain quality level starting from the Deming philosophy,efforts finalised with the Deming award for best results in the field. The main achievements are evidenced in the paper from a comparative point of view.