期刊名称：Ovidius University Annals: Economic Sciences Series
电子版ISSN：2393-3127
出版年度：2019
卷号：19
期号：1
语种：English
出版社：Ovidius University Press
摘要：Healthcare systems around the world are failing to produce optimal health outcomes,and successive reforms have sought to make them more effective,fairer and more responsive. In this paper we aim to analyze the elasticity of the evolution of data collected from employees on rewarding and the impact of reward on organizational performance,data collected from patients on human resource performance,non-human resources and performance of services as a whole,as well as the data obtained from the hospital records regarding two indexes of health efficiency,the case mix index and the diagnosis concordance index. The findings indicate that rewarding policies have a positive impact on efficiency: increasing labor productivity in the health sector by increasing employee efforts,loyalty and commitment. Research has shown that strategies to increase the motivation of hospital staff should be used to enhance performance in service delivery,paying particular attention to their effect on end users,patients.
