期刊名称：Ovidius University Annals: Economic Sciences Series
电子版ISSN：2393-3127
出版年度：2017
卷号：17
期号：2
语种：English
出版社：Ovidius University Press
摘要：Travel agencies play a very important role on the tourism market as it mediates the operations between direct service providers and tourists. Thus,travel agencies develop touristic travels and sell them to tourists or reserve places for transport or accommodation. To operate legally in Romania,travel agencies must have a travel (tourism) license,a document that gives them the right to act as a tour operator or as a retailer. The travel agency is responsible for selecting service providers (carriers,hoteliers),thus influencing the quality of tourist services. If the hotel service provider does not provide quality services then the intermediary is guilty of this and consequently the tourists are dissatisfied. In Romania,this situation has reduced the number of foreign tourists who visited our country.
