出版社：Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
摘要：Organizations are increasingly implementing multiple Management System Standards (MSSs) and considering managing the related Management Systems (MSs) as a single system.The aim of this paper is to analyze if methods used to integrate standardized MSs condition the level of integration of those MSs. A descriptive methodology has been applied to 343 Spanish organizations registered to, at least, ISO 9001 and ISO 14001. Seven groups of these organizations using different combinations of methods have been analyzed Results show that these organizations have a high level of integration of their MSs. The most common method used, was the process map. Organizations using a combination of different methods achieve higher levels of integration than those using a single method. However, no evidence has been found to confirm the relationship between the method used and the integration level achieved.
关键词：Quality; Environment; Integration; ISO 9001; ISO 14001
