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文章基本信息

  • 标题:MONITORING, MEASUREMENT, ANALYSIS AND REVIEW IN POLISH AND MONTENEGRIN ORGANIZATIONS ACCORDING TO THE ISO 9004 MANAGEMENT MATURITY MODEL
  • 本地全文:下载
  • 作者:Piotr Kafel ; Jelena Jovanovic ; Zdravk o Krivokapic
  • 期刊名称:International Journal for Quality Research
  • 印刷版ISSN:1800-6450
  • 电子版ISSN:1800-7473
  • 出版年度:2013
  • 卷号:7
  • 期号:3
  • 语种:English
  • 出版社:Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
  • 摘要:The paper is result of studies conducted at the Center for Quality-Faculty of Mechanical EngineeringPodgorica and it specifically includes a detailed study and analysis of literature sources concerning innovation, quality management systems, total quality management-(TQM). The main objective of this paper is to analyze the current research in the previously mentioned subject areas and to come to certain conclusions that would relate to the specific characteristics, trends and connections in the areas under consideration. The goal is to create a basis for further exploration and definition of hypothesis-based experiments that will be conducted in certified Montenegrin companies. Accordingly, this paper is the firs thatanalyses literature sources about opportunities and benefits of QMS and TQM and development of innovation performance.
  • 关键词:QMS; TQM; innovation
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