出版社：Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia
摘要：The quality management systems (QMS) should be designed, operated and improved according with the eight quality management principles that are defined in ISO 9000:2005, Quality management systems – Fundamentals and vocabulary, and in ISO 9004:2009, Managing for the sustained success of an organization – A quality management approach. The title of this special Issue “Mechanisms to Promote Continuous Improvement in Quality Management Systems” is aligned with the sixth quality management principle (Continual improvement), from the eight principles on which the quality management system standards of the ISO 9000 series are based. Because the main purpose of many companies is to be competitive in the global market and seeing in the continuous improvement a mechanism to promote it, on the third international conference Business Sustainability 2013 (BS’13) (held in November 2013), a set of papers were presented, addressing the theme of this Special Issue, and after that, a number of them, covering different approaches and research results about mechanisms to promote continuous improvement in QMS,were selected, extended and improved, from which twelve papers were selected for publication. The objective of this special issue is to communicate and to present the research, and corresponding research results, carried out in the area that came from the BS’13 communications. Firstly, in this Editorial, we will begin with a discussion on the relevance and the actuality of the theme as well as their implications for the organizations. After that, we follow with a global view on the special issue’s contents. The papers included in this Special Issue represent contributions in three main fields: the first field is related to the quality control; the second is related to appraisal activities for decision making; and the third one is related to the performance improvement of the processes. Within this framework, a short description of each paper included in this issue is given, and the each paper’s main contribution is highlighted. Finally, a brief summary and acknowledgments are presented.
