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文章基本信息

  • 标题:Does Job Enjoyment and Organizational Support Affect Emotional Labor?
  • 本地全文:下载
  • 作者:De-Chih Lee ; Li-Mei Hung ; Shou-Chi Huang
  • 期刊名称:İşletme Araştırmaları Dergisi
  • 印刷版ISSN:1309-0712
  • 出版年度:2012
  • 卷号:4
  • 期号:2
  • 语种:English
  • 出版社:Isarder
  • 摘要:The research focuses on the publicists of universities as the research targets;the census approach is applied during the questionnaire survey to examine the relationship between job enjoyment,organizational support and emotional labor. The research results reveal that job enjoyment and organizational support has a positive influence on deep acting and expression of naturally felt emotions;it also has a negative effect on surface acting. In addition,organizational support effectively increases the positive relationship between job enjoyment and deep acting,as well as the negative relationship between job enjoyment and surface acting.
  • 关键词:Emotional Labor;Organizational Support;Job Enjoyment
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