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文章基本信息

  • 标题:Performance Assessment for the Workshops Network of a Major Commercial Vehicle Manufacturer
  • 其他标题:Evaluarea performanţelor pentru reţeaua de centre de vânzare şi servicea unui producător important de vehicule comerciale
  • 本地全文:下载
  • 作者:Andreea Gagea ; Andrei Gagea
  • 期刊名称:Petroleum-Gas University of Ploiesti Bulletin : Economic Sciences Series
  • 印刷版ISSN:2284-8576
  • 电子版ISSN:2247-8582
  • 出版年度:2007
  • 期号:1
  • 语种:English
  • 出版社:Petroleum-Gas University of Ploiesti
  • 摘要:The paper presents the methodology used by one of the biggest commercial vehicle manufacturers in the world in order to increase the managerial and economic performance of the workshops network as a global action to improve level of service offered through its after sales network,brand image and market share.
  • 其他摘要:Acest articol prezintă metodologia utilizată de către unul dintre cei mai mari producători mondiali de vehicule comerciale, în vederea creşterii performanţelor manageriale şi economice ale reţelei de centre de vânzare şi service, ca o acţiune globală pent
  • 关键词:vehicle manufacturer after sales network;performance assessment
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