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  • 标题:AN ANALYSIS OF MECHANISM FOR CUSTOMERS' PURCHASE AMOUNT AND NUMBER OF VISITS IN DEPARTMENT STORE
  • 本地全文:下载
  • 作者:Hiroki Yamada ; Tadahiko Sato
  • 期刊名称:日本オペレーションズ・リサーチ学会論文誌
  • 印刷版ISSN:0453-4514
  • 电子版ISSN:2188-8299
  • 出版年度:2021
  • 卷号:64
  • 期号:1
  • 页码:12-30
  • DOI:10.15807/jorsj.64.12
  • 出版社:Japan Science and Technology Information Aggregator, Electronic
  • 摘要:The purpose of this study is to reveal how marketing affects customers' purchase amount and number of visits in Japanese department stores. We model purchase amounts by using a hierarchical Bayes regression model and number of visits by using a hierarchical Bayes Poisson regression model. Furthermore, we estimate the latent factor behind price as the purchase amount per month with a Type-1 Tobit model and the structural heterogeneity of each customer with a model for variable selection. Direct mail and events are used as marketing measures. The analytical results reveal marketing measures that raise customers' final purchase amounts.
  • 关键词:Marketing;hierarchical bayes model;tobit model;model for variable selection;MCMC
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