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  • 标题:PENERAPAN MANAJEMEN MUTU TERPADU PADA SISTEM PENJAMINAN MUTU PENDIDIKAN INTERNAL
  • 本地全文:下载
  • 作者:Anne Sarmono ; Achmad Supriyanto ; Agus Timan
  • 期刊名称:Jurnal Administrasi dan Manajemen Pendidikan
  • 电子版ISSN:2615-8574
  • 出版年度:2020
  • 卷号:3
  • 期号:1
  • 页码:38-51
  • DOI:10.17977/um027v3i12020p38
  • 出版社:Universitas Negeri Malang
  • 摘要:Educational Quality Assurance System (SPMP) has held internally in every kind and stage, of schools, including vocational secondary school. A good educational quality assurance is an “early warning system” so we can fix the problem from the early stage before it becomes harmful, which has a consequense in hardly to fix and bigger budget. Therefore, the quality assurance system is very important indeed. This study aims to provide an overview of the implementation of Integrated Quality Management (MMT) in vocational schools through the application of internal SPMP, and to find out the constraints and supporters of success. The research method uses description analysis by examining conditions, comparing them with indicators of implementation. The conclusion of this study shows TQM on internal SPMP have not been fully implemented. Quality management, vision statements, detailed plans, achievement awards, leadership, quality orientation, culture, communication, employee resistance, and resources, which have not been sufficient becoming barriers. On the other hand, education and training, empowerment and involvement of employees, customer focus, and commitment of top leaders, are supporters of successful implementation.
  • 关键词:Sistem Penjaminan Mutu Pendidikan; Manajemen Mutu Terpadu
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