期刊名称：Journal of Theoretical and Applied Information Technology
印刷版ISSN：1992-8645
电子版ISSN：1817-3195
出版年度：2020
卷号：98
期号：22
页码：3582-3590
出版社：Journal of Theoretical and Applied
摘要：Over the years, decision outsourcing IT Provider selection in the software industries is rapidly spreading globally. Based on this, organizations outsource their non-core project (software development) to the IT Provider in order to achieve their strategic goals. However, organizations still face challenges in outsourcing provider selection process which lead them in making mistakes of choosing inappropriate IT Provider for their stipulated project. This paper investigates on the challenge faced in outsourcing IT Provider selection process and presents selected influential elements that can support IT practitioners. This study considered three sections during the investigation of related elements for outsourcing provider selection process. In section 1, thirty elements were identified, hence were screened to ascertain their justification from prior researches and suitability in this study. In section 2, based on the screened process undertaken, eleven elements were compared together in order to ascertain the level of preceding researches support towards elements for outsourcing provider in IT governance services, thereafter, in section 3, only six influential elements were considered to be highly supported by prior researches and this was taken for justification in this study. Since human judgment is imprecise and vague, the application of the selected influential elements considered in this study serves in solving the uncertainty and complexity in decision outsourcing provider selection process.
