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文章基本信息

  • 标题:Motivation to Use M-payment in Shopping Centre: A Qualitative Inquiry
  • 本地全文:下载
  • 作者:Efendi ; Lina Salim
  • 期刊名称:Jurnal Manajemen Bisnis
  • 出版年度:2020
  • 卷号:10
  • 期号:2
  • 页码:89-97
  • DOI:10.22219/mb.v10i2.13531
  • 出版社:Jurnal Manajemen Bisnis
  • 摘要:The study intends to understand motivation to use M-payment in shopping centre, which can be considered to be a new technology of payment. The literature on technology acceptance has been flourishing for a long time. The three leading theories in technology acceptance are innovation diffusion, technology acceptance, and network externalities theories. The study employs a qualitative methodology using the approach of photo voice. Six participants were selected for the study. The results of the study indicate that the participants are motivated to use M-payment because of convenience, sales promotion, convergence, and keeping up with the trend or technology. The findings are then compared to the leading theories in technology acceptance.
  • 关键词:mobile payment;technology acceptance;innovation diffusion;network externalities;photo voice
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