摘要：Objective: The present paper aims to identify the Critical Success Factors for the management of cooperatives of coffee growers. The intention is to contribute to the improvement of management and to subsidize the formulation of strategies in these organizations.Methodology: A consultation was made to specialists who work with agricultural cooperatives and coffee agribusiness, using the Delphi Technique as a methodological tool.Originality: Consultation with specialists, through the Delphi Technique, resulted in the identification of important aspects for the formulation of strategies in cooperatives of coffee growers.Main results: It was identified that the promotion of technical assistance and rural extension activities, professionalization of management, implementation of hedge operations in future markets and reduction of information asymmetries are considered strategic guidelines relevant to coffee growers' cooperatives.Theoretical contributions: It was possible to validate the Delphi Technique as an effective methodological instrument for the identification of Critical Success Factors. The results of this paper also allow case studies to be carried out in cooperatives of coffee growers, besides serving as a guide for studies that aim to analyze the strategic management process in these organizations.
关键词：Agronegócio do café;Cooperativas agrícolas;Estratégia.
