摘要：Tujuan penelitian ini adalah untuk mengetahui peran konflik peran ganda dan dukungan sosial dalam memprediksi kepuasan pernikahan. Partisipan dalam penelitian adalah 87 pekerja perempuan di Bank X yang sudah menikah, memiliki anak dan bekerja sebagai frontliner, dengan rentang usia partisipan yaitu 22-45 tahun (M = 33,5; SD = 3,589). Skala yang digunakan adalah Skala Konflik Peran Ganda (20 item, α = 0,879), Skala Dukungan Sosial (12 item, α = 0,927), dan Skala Kepuasan Pernikahan (38 item, α = 0,946). Analisis data menggunakan regresi linier berganda. Hasil dari analisis yang dilakukan menunjukkan nilai R = 0,743; F(2, 84) = 51,652, p < .05, artinya ada peran yang signifikan dari konflik peran ganda dan dukungan sosial terhadap kepuasan pernikahan. Selain itu diperolah nilai b = - 0,960, p < .05, artinya ada peran yang signifikan dari konflik peran ganda terhadap kepuasan pernikahan serta b = 1,209, p < .05, artinya ada peran yang signifikan dari dukungan sosial terhadap kepuasan pernikahan.
其他摘要：This study aimed to determine the contribution of work-family conflict and social support in predicting marriage satisfaction. Eighty-seven female workers at Bank X who met the study's criteria, such as frontline worker, married with children; were involved in this study. The participants' age ranges from 22 to 45 years ( M = 33.5; SD = 3.589). The researchers used the Work-family Conflict Scale (20 items, α = .879), the Social Support Scale (12 items, α = .927), and the Marriage Satisfaction Scale (38 items, α = .946). The data were analysed with multiple linear regression. The analysis results showed the value of R = .743; F ( 2 , 8 4 ) = 51.652, p < .05, and it indicates that there is a significant role of work-family conflict and social support on marital satisfaction. Besides, a value of b = -.960, p < .05, was obtained, and it means that there is a significant role of work-family conflict on marital satisfaction and b = 1.209, p < .05 were found, meaning that there is a significant social support role on marriage satisfaction.
关键词：multiple role conflict; social support; marriage satisfaction
其他关键词：multiple role conflict;social support;marriage satisfaction
