标题：Work life balance in Islamic perspective (WLBIP) and its impact on organizational citizenship behavior in islamic perspective (OCBIP) and service performance
期刊名称：International Journal of Research in Business and Social Science
印刷版ISSN：2147-4478
出版年度：2021
卷号：10
期号：3
页码：223-230
DOI：10.20525/ijrbs.v10i3.1150
出版社：Society for the Study of Business & Finance
摘要：This study aims to examine and analyze the effect of Work-Life Balance in Islamic Perspective (WLBIP) and Organizational Citizenship Behavior in Islamic Perspective (OCBIP) on service performance. In addition, this study also tests and analyzes the effect of OCBIP's role in mediating the WLBIP effect on service performance. Respondents of this study are managers and staff who work at Baitul Maal Wa Tamwil or Sharia Financing and Savings and Loan Cooperatives (KSPPS) in Yogyakarta Special Region, which is spread across the city and districts with a total of 158 respondents. The sampling technique is conducted by purposive sampling. Meanwhile, the statistical technique uses AMOS 21. The results show that (1) WLBIP has an effect on OCBIP, (2) WLBIP has no effect on service performance, (3) OCBIP has an effect on service performance, and (4) OCBIP is able to mediate the effect of WLBIP on service performance.
其他摘要：This study aims to examine and analyze the effect of Work-Life Balance in Islamic Perspective (WLBIP) and Organizational Citizenship Behavior in Islamic Perspective (OCBIP) on service performance. In addition, this study also tests and analyzes the effect of OCBIP's role in mediating the WLBIP effect on service performance. Respondents of this study are managers and staff who work at Baitul Maal Wa Tamwil or Sharia Financing and Savings and Loan Cooperatives (KSPPS) in Yogyakarta Special Region, which is spread across the city and districts with a total of 158 respondents. The sampling technique is conducted by purposive sampling. Meanwhile, the statistical technique uses AMOS 21. The results show that (1) WLBIP has an effect on OCBIP, (2) WLBIP has no effect on service performance, (3) OCBIP has an effect on service performance, and (4) OCBIP is able to mediate the effect of WLBIP on service performance.
其他关键词：Work life Balance, Islamic Perspective, Organizational Citizenship, Service Performance
