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  • 标题:Proposal of an alternative concept of the manually adjustable hospital bed for user experience improvement
  • 本地全文:下载
  • 作者:Diego Santos Duarte ; Ricardo Manfredi Naveiro
  • 期刊名称:Product : Management & Development
  • 印刷版ISSN:1676-4056
  • 出版年度:2020
  • 卷号:18
  • 期号:2
  • 页码:122-135
  • DOI:10.4322/pmd.2020.032
  • 出版社:Instituto de Gestão de Desenvolvimento de Produto
  • 摘要:Hospital beds that provide a good user experience interface are generally composed of electric-automated devices which substantially increase the final cost. In contrast, the most affordable versions are typically the manually adjustable beds, which do not currently provide soft and practical usage experience. In this sense, this paper aims to propose an alternative concept of the manually adjustable hospital bed that enhances the user experience while keeping its affordability. The product development process was based on a literature combination methodology, including the informational and conceptual phases. The informational stage runs through state-of-the-art reviews, usage experiencing and observation, user interviews and analytical QFD (Quality Functional Deployment) tools, leading to the conceptual stage with functional decomposition and morphological matrix. The final bed concept, proposed via CAD software and depicted into each feature-requirement correlation, comprises an innovative approach that soften the manual actuation. Industrialization of the proposal would assist customers with severe income restrictions.
  • 关键词:product development; manual hospital bed; QFD.
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