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  • 标题:Investigation of health care workers’ stress, depression and anxiety levels in terms of work-related violence
  • 本地全文:下载
  • 作者:Durdu Mehmet Biçkes ; Bülent Çizmeci ; Hakan Göver
  • 期刊名称:International Journal of Human Sciences
  • 印刷版ISSN:1303-5134
  • 出版年度:2017
  • 卷号:14
  • 期号:3
  • 页码:2628
  • DOI:10.14687/jhs.v14i3.4495
  • 出版社:International Journal of Human Sciences
  • 摘要:Behaviors and attitudes of the people who are in the same setting, such as service beneficiaries, co-workers and the others, have a determining effect on the mood of the people who provide the service. This effect can become either positive or negative depending on the course of action. Positive mood manifests itself as the feeling of happiness, security, appreciation, pride and etc. However, negative mood manifests itself as feeling of sorrow, disappointment, loneliness, stress, anxiety, depression and etc. Such kind of interactions is much more observed in health sector than any other workplaces due to intensive relations between service providers (health workers) and service beneficiaries (patients). So, this sector is the leading one which workplace violence is intensively observed. This study was carried out in order to investigate the effects of workplace violence on the stress, anxiety and depression levels of health care professionals. With this purpose, a survey was performed on the employees who work in a training and research hospital. According to the findings, significant differences were determined between the stress, anxiety and depression levels of health-care workers and the frequency of exposure to violence. In the light of the study findings, some recommendations were proposed to researchers and decision-makers.
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