期刊名称：Journal of Advances in Information Technology
印刷版ISSN：1798-2340
出版年度：2016
卷号：7
期号：2
页码：119-123
DOI：10.12720/jait.7.2.119-123
出版社：Academy Publisher
摘要：This paper puts forward a novel concept of a Remote Problem Management System that allows an industrial automation system continuing to work with available functions during the appearance of a problem. The concept of the Remote Problem Management System consists of passive and active management to handle problems. The passive management aims at handling known problems by means of receiving the Fault-ID from a Fault-Diagnosis System, accessing the producers’ knowledge base and getting available functions. On the contrary, the active management attains to handle unknown problems via processing diagnosis results, analyzing the sphere of the influence, confirming available functions and storing these information in the producers’ knowledge base with the help of this system, the producer is able to manage the problems in his sold machines remotely and the user can use his machine with available functions before the machine is repaired.
