期刊名称:Journal of the Association for Information Systems
印刷版ISSN:1536-9323
出版年度:2018
卷号:19
期号:5
页码:377-407
DOI:10.17705/1jais.00496
出版社:Association for Information Systems
摘要:Although different types of teams increasingly employ embodied physical action (EPA) robots as a collaborative technology to accomplish their work, we know very little about what makes such teams successful. This paper has two objectives: the first is to examine whether a team’s emotional attachment to its robots can lead to better team performance and viability; the second is to determine whether robot and team identification can promote a team’s emotional attachment to its robots. To achieve these objectives, we conducted a between-subjects experiment with 57 teams working with robots. Teams performed better and were more viable when they were emotionally attached to their robots. Both robot and team identification increased a team’s emotional attachment to its robots. Results of this study have implications for collaboration using EPA robots specifically and for collaboration technology in general.
其他关键词:Robots, Human-Robot Interaction, Teamwork with Robots, Embodied Physical Action Robots, EPA, Human-Robot Teams, Robot Identification, Team Identification, Emotional Attachment, Information Technology Identity, Negative Attitudes toward Robots, Robotics, Robot Acceptance