期刊名称：Ovidius University Annals: Economic Sciences Series
电子版ISSN：2393-3127
出版年度：2020
卷号：20
期号：1
页码：730-733
语种：English
出版社：Ovidius University Press
摘要：The paper is part of doctoral research and presents a study on current tendencies in European quality management.Creating and adopting a singular quality management system at European level is the main goal of managers throughout Europe.The EFQM (European Foundation Quality Management) model of excellence brings forward self-assessment within any organisation.The main goal of this research is to analyse the benefits of implementing and utilising a quality management system at European level. The paper researches the tools and models being used within quality management, the author emphasizing the need of a new vision on European quality management.
