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文章基本信息

  • 标题:The Role of Technology, Organizational Culture, and Job Satisfaction in Improving Employee Performance during the Covid-19 Pandemic
  • 本地全文:下载
  • 作者:I Ketut Setia SAPTA ; Muafi MUAFI ; Ni Made SETINI
  • 期刊名称:Journal of Asian Finance, Economics and Business
  • 印刷版ISSN:2288-4637
  • 电子版ISSN:2288-4645
  • 出版年度:2021
  • 卷号:8
  • 期号:1
  • 页码:495-505
  • DOI:10.13106/jafeb.2021.vol8.no1.495
  • 语种:English
  • 出版社:Korean Distribution Science Association
  • 摘要:In the current Covid-19 pandemic, technology's role is important; with technology, all activities can carry on. This study explains that technology, organizational culture, and job satisfaction at rural banks in Bali can be a motivation for improving performance, especially during a pandemic. A questionnaire is distributed online using Google Form to a total of 350 employees; the data is collected from a sample of employees from rural banks in Denpasar, Bali. Respondents had to meet the following criteria: a minimum work period of one year and a minimum high school education or equivalent. With these criteria, 100 samples were obtained. The dependent variable is employee performance; the independent variables are organizational culture, technology, and job satisfaction; the intervening variable is work motivation. This study uses Structural Equation Modeling with a variance-based or component-based approach with Partial Least Square. The study results show that organizational culture, job satisfaction, and technology provide motivation and have a significant positive effect on employee performance. However, organizational culture does not have a positive or direct impact on employee performance. The study results can be used as a basis for designing business strategies to improve employee performance in a competitive environment to advance the credibility of a bank.
  • 关键词:Organizational Culture;Job Satisfaction;Technology;Motivation;Employee Performance
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