期刊名称：Proceedings of the International Conference on Business Excellence
电子版ISSN：2558-9652
出版年度：2020
卷号：14
期号：1
页码：597-606
DOI：10.2478/picbe-2020-0056
语种：English
出版社：Sciendo
摘要：In organizations,the knowledge creation remained an exclusive attribute of humans until the emergence of artificial intelligence. The role of information systems in organizations expanded continuously,including recording,organizing,processing,storage,dissemination and making available the information,until the revolutionary emergence of artificial intelligence. The role of knowledge creation is no longer exclusive to humans. Artificial intelligence becomes a partner entity of employees in knowledge creation processes in organizations. This article investigates how artificial intelligence can be incorporated in knowledge creation processes. Starting from the study of scientific literature,this article presents concepts and taxonomies associated with the use of artificial intelligence in the processes of knowledge creation in organizations. The study is a first step in a larger research,which aims to identify the main consequences,on employees and organizations,of the incorporation of artificial intelligence in the processes of knowledge creation.
关键词：knowledge creation;artificial intelligence;knowledge management;processes;information systems
