标题:Associations of Perception towards Doctors,Nurses,and Facilities with Perceived Quality and Patient Satisfaction on Inpatient Care at Nabire Hospital Papua
出版社:Masters Program in Public Health, Universitas Sebelas Maret
摘要:Background: The government's efforts to maintain and improve the highest health status with all resources in the health sector,including personnel,funds,facilities,pharmacy,medical devices,and technology,provide quality health care. Community satisfaction as the service receiver is a comparison between the services received and the services expected. This study aimed to examine associations of perception towards doctors,nurses,and facilities with perceived quality and patient satisfaction on inpatient care at Nabire Hospital Papua. Subjects and Method: A cross-sectional study was conducted at Nabire Hospital,Papua,Indonesia,from March to May 2020. A sample of 207 inpatients was selected by stratified random sampling based on the type of inpatient class I,II,and III.