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  • 标题:Associations of Perception towards Doctors,Nurses,and Facilities with Perceived Quality and Patient Satisfaction on Inpatient Care at Nabire Hospital Papua
  • 本地全文:下载
  • 作者:Agustina Utii ; Bhisma Murti ; Yulia Lanti Retno Dewi
  • 期刊名称:Journal of Health Policy and Management
  • 电子版ISSN:2549-0281
  • 出版年度:2020
  • 卷号:5
  • 期号:3
  • 页码:215-223
  • DOI:10.26911/thejhpm.2020.05.03.07
  • 语种:English
  • 出版社:Masters Program in Public Health, Universitas Sebelas Maret
  • 摘要:Background: The government's efforts to maintain and improve the highest health status with all resources in the health sector,including personnel,funds,facilities,phar­macy,medical devices,and technology,pro­vide quality health care. Community satis­faction as the service receiver is a comparison between the ser­vices received and the services expected. This study aimed to examine associations of perception towards doctors,nurses,and facilities with perceived quality and patient satisfaction on inpatient care at Nabire Hospital Papua. Subjects and Method: A cross-sectional study was con­ducted at Nabire Hospital,Papua,Indonesia,from March to May 2020. A sample of 207 inpatients was selected by stra­ti­fied random sampling based on the ty­pe of inpatient class I,II,and III.
  • 关键词:Quality;satisfaction;inpatient;path analysis
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