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  • 标题:Public Relation Management to Improve Open And Distance Higher Education Images Through Social Media
  • 本地全文:下载
  • 作者:Mega Suteki ; Sumartono ; Tjahjanulin Domai
  • 期刊名称:Wacana: Jurnal Sosial dan Humaniora
  • 印刷版ISSN:1411-0199
  • 电子版ISSN:2338-1884
  • 出版年度:2020
  • 卷号:23
  • 期号:3
  • 页码:187-193
  • 语种:English
  • 出版社:Universitas Brawijaya
  • 摘要:This study attempts to explain the management of public relations and the inhibiting factors in improving the image of open and distance higher education through social media at the Open University. The method used is a qualitative. The Findings indicate that planning community relations activities in the Open University Surabaya based on guidelines at the Central Open University. Organizing public relations activities in Open University Surabaya includes setting up staff members in managing social media accounts and website; regulating the staff structure and delegating work; communication is done both internally and externally; program implementation divide into a routine and incidental programs; supervision is carried out by coordinator and head of Open University Surabaya; the modification function is carried out through an evaluation meeting. It was found that internal barriers in the form of mastering diverse student background, information technology understanding, and heavy staff workloads while the external obstacle is internet network infrastructure.
  • 关键词:public relations;open education;college image;social media
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