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  • 标题:Superior-subordinate Conflict Management Styles an Empirical Study of Malaysian Companies
  • 本地全文:下载
  • 作者:Kim Lian Lee
  • 期刊名称:International Business Research
  • 印刷版ISSN:1913-9004
  • 电子版ISSN:1913-9012
  • 出版年度:2008
  • 卷号:1
  • 期号:1
  • 页码:118-118
  • DOI:10.5539/ibr.v1n1p118
  • 出版社:Canadian Center of Science and Education
  • 摘要:This study examined the relationships between organizational context, conflict handling styles and subordinates’ satisfaction
    with supervision. Data from 139 respondents from major industries in Malaysia including service, manufacturing,
    mining and construction demonstrated that subordinates were more satisfied with their superiors’ supervision through
    their exercise of integrating, compromising, and obliging styles. On the other hand, subordinates who perceived their
    superiors as primarily utilizing dominating and avoiding style viewed them as incompetent in supervision and thus lowering
    their level of satisfaction with supervision. Among the conflict handling styles, integrating was most correlated with organic
    structure. The organic structure was found to be positively correlated with the satisfaction with supervision. These results
    implied that organic structure can be a potent force in maintaining organizational stability, although not unambiguously, the
    present results also seemed to suggest that subordinates tend to be less satisfied with superiors with wider span of control.
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