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  • 标题:Leader-Member Exchange and Organizational Citizenship Behavior: the Mediating Impact of Self-Esteem
  • 本地全文:下载
  • 作者:Noormala Ishak ; Syed Alam
  • 期刊名称:International Journal of Business and Management
  • 印刷版ISSN:1833-3850
  • 电子版ISSN:1833-8119
  • 出版年度:2009
  • 卷号:4
  • 期号:3
  • 页码:52
  • DOI:10.5539/ijbm.v4n3p52
  • 出版社:Canadian Center of Science and Education
  • 摘要:The aim of this study was to examine the influence of leader-member exchange (LMX) from the perspectives of superior as well as subordinates on organizational citizenship behavior (OCB). Self-esteem was also examined as a mediator variable. Data were gathered from a sample of 300 non-supervisory employees and their 118 superiors, that represented banking organizations situated in the Klang Valley of Malaysia. The analysis indicated that superior-LMX had positive impact on OCB, but the impact of subordinate-LMX was not significant. Contrary to what was hypothesized, self-esteem did not influence both superior-LMX and subordinate-LMX relationships with OCB. Key implications of the survey findings both for theory and for practice are discussed, potential limitations are specified, and directions for future research are suggested.
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