期刊名称：International Journal of Business and Management
印刷版ISSN：1833-3850
电子版ISSN：1833-8119
出版年度：2009
卷号：4
期号：3
页码：183
DOI：10.5539/ijbm.v4n3p183
出版社：Canadian Center of Science and Education
摘要：Operations management is a large segment which is concerned with the existence of any organization. Every organization has an operations function to produce some type of products and/or services. It is well-known that manufacturing differs from service provision in many aspects. The main difference between products and services would be tangibility. While the outputs of manufacturing are tangible, the outputs of service provision are intangible. Some industries are the mixture of both manufacturing and service provision, which provide both products and services. Likewise, the operations managements which different industries apply are also very different. This article is concerning these differences in different areas, providing some industries and some companies for the analysis.
