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文章基本信息

  • 标题:Knowledge Management and Usability Model for Knowledge Management System
  • 本地全文:下载
  • 作者:Nafaizatulnaniah Hashim ; Abu Md Sultan
  • 期刊名称:Computer and Information Science
  • 印刷版ISSN:1913-8989
  • 电子版ISSN:1913-8997
  • 出版年度:2009
  • 卷号:2
  • 期号:3
  • 页码:166
  • DOI:10.5539/cis.v2n3p166
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to select or evaluate the appropriate KMS. The aim of this paper is to analyze how the ISO Consolidated Usability Model suggested by Abran, Khelifi, Suryn and Seffah can be used in measuring knowledge and evaluating usability for any Knowledge Management System. The methodology used is a user-satisfaction questionnaire developed based on the ISO Consolidated Usability Model.

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