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文章基本信息

  • 标题:How Employees See Their Roles: The Effect of Interactional Justice and Gender
  • 本地全文:下载
  • 作者:Naoki Ando ; Satoshi Matsuda
  • 期刊名称:Journal of Service Science and Management
  • 印刷版ISSN:1940-9893
  • 电子版ISSN:1940-9907
  • 出版年度:2010
  • 卷号:3
  • 期号:2
  • 页码:281-286
  • DOI:10.4236/jssm.2010.32035
  • 出版社:Scientific Research Publishing
  • 摘要:This study examines whether the perceived boundary between in-role and extra-role behaviors varies depending on workplace conditions, emphasizing how interactional justice influences an employee’s role definitions. We collect data through a questionnaire survey and adopt Tobit regressions for hypothesis testing. The study results indicate that perceived interactional justice enlarges the breadth of an employee’s role definitions. In addition, the positive impact of interactional justice on an employee’s role definition is strong when a supervisor-subordinate dyad comprises different genders.
  • 关键词:Organizational Citizenship Behavior; Role Definition; Interactional Justice; Gender
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