首页    期刊浏览 2025年08月02日 星期六
登录注册

文章基本信息

  • 标题:Wrong numbers - Newswatch - strategies of Tenet International - Brief Article
  • 作者:Joan Urdang
  • 期刊名称:CFO
  • 印刷版ISSN:8756-7113
  • 电子版ISSN:1560-3539
  • 出版年度:2002
  • 卷号:Jan 2002
  • 出版社:CFO Publishing Corporation

Wrong numbers - Newswatch - strategies of Tenet International - Brief Article

Joan Urdang

Roger Oustecky, chief operating officer of Tenet International, a company that audits corporate telecommunications bills, claims that 80 percent of phone-company bills are wrong, accounting for customer overpayments of 7 percent on average. Spokespersons for phone giants Verizon Communications Inc. and BellSouth Corp. make a counterclaim of greater than 98 percent bill accuracy. Whichever number is closer to the truth, the fact remains that telecommunications costs still rank as one of the top four budget items for companies (see "Getting the 411 on Telecom Costs," February 2001).

With that in mind, Russell Lipari, vice president, telecommunications, at Greenpoint Bank, in Lake Success, N.Y., decided to let Castle Rock, Colo.-based Tenet examine the bank's phone statements as part of an outsourcing agreement that pays Tenet based on the number of bills processed. Tenet cut the bank's telecom bill by between 5 percent and 10 percent during the first year, says Lipari, adding that so far, Greenpoint has "saved so much money that the first two years of outsourcing were essentially free."

COPYRIGHT 2002 CFO Publishing Corp.
COPYRIGHT 2002 Gale Group

联系我们|关于我们|网站声明
国家哲学社会科学文献中心版权所有