Telework has an image problem

Technology means working from home can be much more productive, says a study, but telework has to overcome its image problem.

The study by Futuribles looked at 1,700 organizations in five European countries, examining attitudes about remote work. Researchers found that while it benefits both workers and their bosses, there were "a few surprises." Technology, says researcher Anne de Beer, is critical, but "far more critical is a revamped work organization," and this is where many small and medium employers have problems. Some key conclusions: HR must make sure the right people are hired for remote work, and training is essential. Some technological autonomy is necessary, for which training should also be given. A related article says British telecommunications giant BT has a different idea. They'll use their new super-fast broadband connection to watch over staff working at home with tiny webcams, which will be clipped to PC screens or hidden inside them, and will be able to pick up everything, just as in 1984, George Orwell's vision of a world without privacy. BT is also developing technology that will allow bosses to find employees at any time. Says CEO Ben Verwaayen, "People working from home will benefit from adult supervision. I personally would welcome it."

# 19815 EUROPA, 2-15-05

NEWSEDGE, 2-15-05

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