Net Traders Spooked - Industry Trend or Event
Mark A. MowreyInvestors back off from online transactions.
Is online trading shrinking or swelling? As 2000 progressed, the question became harder to answer. For every bit of good news, there was evidence of a downturn.
Net investors made more trades than ever last year, but by the third quarter, volume had dropped dramatically. Trading activity usually dips at this time, but not so sharply. Internet trading also lost ground compared with offline trading, grabbing a smaller share of all New York Stock Exchange and Nasdaq trades: 30.5 percent vs. 31.5 percent in the second quarter. Still, that's well up from the 26.3 percent share of the same quarter in 1999. And brokerages reported growth in the third quarter of 2000, posting modest gains both in the number of Internet accounts and in total online customer assets. The gains, however, were expensive -- firms spent hundreds of dollars to acquire each new customer.
So who's winning? At the close of the third quarter, Charles Schwab handled the most assets -- $420 billion -- but Fidelity's 4.8 million active accounts gave it bragging rights for the most customers. That is, if anyone was still in the mood for bragging.
Online Trading Gives Back Its Gains Number of NYSE and Nasdaq Trades by Method 2Q99 3Q99 4Q99 1Q00 2Q00 3Q00 Online trades 34.2 31.2 50.0 82.3 63.8 59.8 Offline trades 119.3 118.8 158.1 218.3 202.8 196.0 Online as a percent of total trades 28.7% 26.3% 31.6% 37.7% 31.5% 30.5% IN MILLIONS. SOURCE: SALOMON SMITH BARNEY Assets of Online Investors Inch Upward Third-Quarter Internet Brokerage Customer Assets BILLIONS Online customer assets Charles Schweb $420 Fidelity $333 TD Waterhouse $103 E-Trade [*] $61 Ameritrade $36 DLJdirect $25 Datek $15 National Discount Brokers $11 Asset change from 2Q00 to 3Q00 Charles Schweb +1% Fidelity +2% TD Waterhouse -2% E-Trade [*] +8% Ameritrade +3% DLJdirect -1% Datek +3% National Discount Brokers +13% (*.)INCLUDES 77,500 ACCOUNTS ADDED FROM WIT CAPITAL IN 3Q00. AS OF SEPT. 30, 2000. SOURCE: PUTNAM LOVELL SECURITIES FROM COMPANY REPORTS Trading Volume Plunges After First Quarter 2000 Average Daily Online Trading Volume THOUSANDS 3Q99 4Q99 1Q00 2Q00 3Q00 Ameritrade 53 81 149 124 106 Charles Schwab 135 195 310 235 215 Datek 54 81 121 104 98 DLJdirect 19 28 46 30 N/A E-Trade 80 133 229 168 150 Fidelity 59 92 157 118 99 National Discount Brokers 8 10 16 15 11 TD Waterhouse 74 143 198 121 N/A IN THOUSANDS, AS OF SEPT. 30, 2000, EXCEPT TD WATERHOUSE, WHICH REPORTED AS OF OCT. 31, 2000. SOURCE: PUTNAM LOVELL SECURITIES FROM COMPANY REPORTS Brokerages Spend Big to Win New Customers Online Customer-Acquisition Costs [*] 3Q99 4Q99 1Q00 2Q00 3Q00 DLJdirect $725 $821 $262 $689 $537 Ameritrade $451 $466 $179 $238 $494 National Discount Brokers $378 N/A $187 $342 $313 TD Waterhouse $236 $202 $84 $170 $223 Charles Schwab $593 $261 $346 $193 $222 E-Trade $198 $312 $256 $286 $211
(*.)TOTAL SALES AND MARKETING COSTS DIVIDED BY NET NEW CUSTOMER ACCOUNTS. AS OF SEPT. 30, 2000, EXCEPT TD WATERHOUSE, WHICH REPORTEO AS OF OCT. 31, 2000.
SOURCE: PUTNAM LOVELL SECURITIES FROM COMPANY REPORTS
FIDELITY REMAINS NET-TRADING KING Total Active Online Customer Accounts by Brokerage GROWTH 3Q00 2Q00 3Q00 FROM 2Q00 SHARE [*] Fidelity 4.55 4.76 5% 28% Charles Schwab 4.10 4.20 2% 25% E-Trade 2.72 3.03 11% 18% TD Waterhouse 2.13 2.27 7% 13% Ameritrade 1.17 1.23 6% 7% Datek 0.56 0.62 12% 4% DLJdirect 0.43 0.45 4% 3% National Discount Brokers 0.25 0.27 9% 2%
IN MILLIONS. (*.)SHARE OF TOTAL ACCOUNTS FOR BROKERAGES LISTED, AS OF SEPT. 30, 2000, EXCEPT TD WATERHOUSE, WHICH REPORTED AS OF OCT. 31, 2000. SOURCE: PUTNAM LOVELL SECURITIES FROM COMPANY REPORTS
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