文章基本信息

标题：Great C&S service - Letters to the editor
作者：Peter Griffin
期刊名称：Shooting Industry
印刷版ISSN：0037-4148
出版年度：2003
卷号：August 2003
出版社：Publishers Development Corp. * F M G Publications

Great C&S service - Letters to the editor

Peter Griffin

I'm a shooter and I'd like to let you know about a really good experience I had with Cylinder and Slide and Mr. Bill Laughridge.

Six or seven years ago, I purchased a BHP wide trigger, which worked perfectly. I recently fitted a different barrel to the pistol, then tested the gun. Near the end of an IPSC match, the Browning jammed.

Upon examining the pistol, I found the trigger stop had broken off. I called Cylinder and Slide to ask about the warranty. This brought Bill to the phone to address the problem. There was no question, the work would be covered under warranty.

Bill took the time to tell me what the problem was and how to cure it. As a Canadian dealing with a U.S. company, I expected a problem. Bill put service back into customer service. I'm recommending all shooters support companies like C&S, because they deserve it.

Peter Griffin.

Ontario, Canada