出版社：Faculdade de Administra??o, Contabilidade e Economia, Pontifícia Universidade Católica do Rio Grande do Sul
摘要：The public information technology management incorporates beyond of area tasks
modern management, the complexity linked to public activities, especially to articulate them to
changes in dynamic environment. In addition, the integration need of most different sectors,
each linked to a political rule and programmatic decision in governmental program, is a challenge
to get an efficient profile in public information management. Nowadays, the social influence
in this segment it has been an important mean to improve significant effort to change from bureaucratic government style to a fast and accurate management style. This study tries,
in exploratory view, an application of the delphi technique to prospect to the strategic perspectives
of the managers of the public information technology in the scope of the Brazilian states.
After this step, a comparison procedure between his results and a series of research on the
same subject in the last decade is carried out. The outcomes has shown the emergence in the
researched area of a set of management principles normally applied in private enterprises such
as controls bases in administrative routines, use of key performance indicators, denoting a
professional route option to deal with the public information technology management becoming
more strategic than operational.
关键词：Strategic concerns and profile of public information technology. Delphi technique.
