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文章基本信息

  • 标题:Customer Segmentation in Foreign Trade based on Clustering Algorithms Case Study: Trade Promotion Organization of Iran
  • 作者:Samira Malekmohammadi Golsefid ; Mehdi Ghazanfari ; Somayeh Alizadeh
  • 期刊名称:International Journal of Computer, Information, and Systems Science, and Engineering
  • 印刷版ISSN:1307-2331
  • 出版年度:2007
  • 卷号:1
  • 期号:3
  • 出版社:World Academy of Science, Engineering and Technology
  • 摘要:The goal of this paper is to segment the countries based on the value of export from Iran during 14 years ending at 2005. To measure the dissimilarity among export baskets of different countries, we define Dissimilarity Export Basket (DEB) function and use this distance function in K-means algorithm. The DEB function is defined based on the concepts of the association rules and the value of export group-commodities. In this paper, clustering quality function and clusters intraclass inertia are defined to, respectively, calculate the optimum number of clusters and to compare the functionality of DEB versus Euclidean distance. We have also study the effects of importance weight in DEB function to improve clustering quality. Lastly when segmentation is completed, a designated RFM model is used to analyze the relative profitability of each cluster.
  • 关键词:Customers segmentation, Customer relationship management, Clustering, Data Mining
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