期刊名称：Informing Science: The International Journal of an Emerging Transdiscipline
印刷版ISSN：1547-9684
电子版ISSN：1521-4672
出版年度：2005
卷号：8
页码：123-142
出版社：Informing Science Institute
摘要：This paper reports a study of information and communication technology (ICT) use in Norway
and the United States. Forty-two depth interviews completed in both countries provide the data
source. Using grounded theory as a research method, and Adaptive Structuration Theory as our
conceptual base, we analyze these interviews to generate an empirical model of ICT use. The
1490 incidents identified in our analysis are first reduced to 49 categories. These categories are
further reduced to four: satisficing, communication channels, communication structure, and environmental
agents. These four categories comprise the major parts of the reflexive model. The
findings suggest that the parts of the model are interdependent and mutually causal in that individuals
consider and even reconsider the use of multiple communication channels within and between
tasks. As a conclusion we address future research including, credibility and time issues in
ICT use.
