期刊名称：Issues in Informing Science and Information Technology
印刷版ISSN：1547-5840
电子版ISSN：1547-5867
出版年度：2007
卷号：4
页码：661-673
出版社：Informing Science Institute
摘要：This study adds to the body of knowledge in research of ICTs in organizations by exploring the
relevance of alignment between ICT users and managers responsible for the ICT strategy and ICT
project processes. Alignment research is usually conducted at an organizational analytical level,
but this study explores alignment between individuals by addressing ICT managers and ICT users,
considering both the organizational and individual perspectives. Data was collected by interviewing
ICT users and the CIO in a Norwegian entrepreneur corporation. Using a grounded theory
analytical approach, the findings provide support for an emerging User Management Alignment
Model (UMAM) where the outcome is better ICT strategy and project processes.
关键词：ICT strategy, ICT projects, alignment, user participation, user satisfaction, user initiatives
