期刊名称：Issues in Informing Science and Information Technology
印刷版ISSN：1547-5840
电子版ISSN：1547-5867
出版年度：2007
卷号：4
页码：725-737
出版社：Informing Science Institute
摘要：The deployment of new technologies such as the Internet is often understood to positively change
the way that business works. However it is important to realise that success is not automatic and a
number of other factors must also be considered. In this paper it is argued that a wider range of
skills is needed than just technical skills, and a wider vision is needed than just the vision of one
business. Small businesses, widely considered a suitable vehicle for sustainable development,
must be seen in the context of their communities, for their relationship with public sector agencies
and other supporting and regulatory bodies, and as partners to much larger businesses. This paper
is based on small-scale qualitative fieldwork conducted with small businesses that make extensive
use of ICT located in Cape Town, South Africa and Swansea in South Wales, a deprived region
of the UK. It was found that for businesses to succeed a range of competencies are by business
managers needed that facilitate relationships and partnerships, these are in addition to the skills
needed for simple internal operational issues. Moreover as the nature of partnerships change the
mix of required competencies vary from one circumstance to another. A model is presented that
shows some of the critical relationships between the Internet (on the one hand) and the stakeholders
of a business and the relationships with them (on the other).
关键词：Partnership management, small business, ICT, social impact, community informatics,
business development
