摘要：Through a review of virtual team literature and meta-analytical studies, we compileindicators that contribute towards the effectiveness of virtual teams. Drawing from therelevant literature and study findings, the indicators have been brought into a unifyingframework. The framework utilizes two dimensions; the first is based upon the inputsprocess-outputs model traditionally applied when studying teams and group performance.The second is based upon variables identified as particularly important in contributing tovirtual team effectiveness (the team, team members, team leader, the organization, theproject, and technology). We anticipate that understanding these indicators and wheretheir effect lies in the framework will assist managers in constructing virtual teams thatare optimally suited for their specific task. This paper offers a brief account of theframework and the basis for the indicators that lie within.
关键词：virtual teams ; computer-mediated communication ; management
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