期刊名称：Interdisciplinary Journal of Information, Knowledge, and Management
印刷版ISSN：1555-1229
电子版ISSN：1555-1237
出版年度：2007
卷号：2
页码：179-193
出版社：Informing Science Institute
摘要：This paper seeks to address a problem ubiquitous in many software development environments
today, namely, building software from requirements that are incomplete and not fully understood,
thereby creating products that are either faulty or ultimately not being used at all. This gap that
exists between software engineers and clients is highlighted in this paper and suggestions on how
to overcome the identified gap are presented. The proposed methodology is to introduce develop-
ers into the client!ˉs environment, which can b more time consuming and more resource intensive
than traditional knowledge elicitation methods, but has the potential to satisfy more of a user!ˉs
needs in the long run. It also does not seek to replace any of the existing elicitation methods;
rather it is complementary to knowledge elicitation techniques currently used by software engi-
neers as well as to enhance current understanding of such processes.
