摘要：Public relations is the sum of all activities of an institution to gain in a
permanent way the trust, sympathy and support of target mass. The
objective of the public relations department in the libraries is to make people to gain positive opinions on the library. Determining the situation
of the public relations effort at the university library and creating the
solutions for the problems and developing the ways and means of the
public relations work are very important. This study aims to clarify the
opinions of the Başkent University Library users about public relations
efforts of the library. The study is conducted on 200 respondents who
are academic staff and students of the Başkent University and also the
users of library. In the study, there are also observations about the
activities of the Başkent University Library on public relations.
Conclusively seems that the public relations activities of the Başkent
University Library are partially sufficient.
关键词：Public relations, University libraries, Başkent University
Library.
