摘要:This paper describes a framework for practical application of interface agent technology as means of solving some persistent problems in educational environments. The system that has been developed is called a Computer Virus Educational System Using Animated Pedagogical Agent or CAPA. CAPA will cover a range of subjects from learning the basics computer virus to handling and management of computer system in response to virus attacks. When integrated into more conventional web-based course support system, a pedagogical interface agent can provide an educational environment which is not only flexible and interactive, but also personalized, emotionally responsive, and adaptive to a student's unique needs for structured learning and feedback. The CAPA agents would perform three main functions within the course of support application namely as a tutor, an expert and a motivator. As a tutor, it promotes active learning by offering facilities and coaching which help the student learn to teach himself. As an expert, it helps direct the student through the learning environment in the manner revered by users as professional in the field. Lastly, as a moderator it displays some emotional responsiveness and problem solving capability. CAPA tries to create a computer-based environment that learners will perceive a student to agent relationship with the computer.